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The hotel's staff management

Source: Time:2016-03-19 17:35:57 views:

More staff available information, employees should be regarded as experts in a particular aspect, there is provided expert management.
1 empowerment. In the information age, employees can get a lot of information through various channels of information, particularly in terms of customer relations, they know more than the information manager. under these circumstances. Full authority to subordinates is an inevitable trend. Authorized subordinates can give full confidence to play their "ownership" spirit, to help prevent the loss of employees, but also to avoid due to staff turnover brought about the loss of customers. At the same time, information technology allows people to communicate more easily, superior to subordinate information easier to understand, so the hotel full play to their initiative, under the premise of the initiative to ensure the goals of the organization.
2 expert management. More staff available information, employees should be regarded as experts in a particular aspect, there is provided expert management. In a specific project for the development of appropriate service products or technologies, the arrangement is not a specific sector, but people choose appropriate expertise, form an interim team of experts to give employees more benefits, full play to their creativity for which provides spatial personal values. This also helps the hotel management expert organizational change, to overcome the "functional system" organizational disadvantages in terms of staff management, reflecting the flexible organizational structure.
3 Career Design. China's development of hotel industry today, the situation so-called "young rice", is still not improved, employee turnover is still great, this hotel has a great relationship with the employment system. Our many hotels heavy burden, income level workers generally not high, and the hotel rarely personal development design, consider only the immediate needs of the employees for their future insecure. such. They only have self-design plans for the future, and difficult to retain good employees. Hotel To retain talent, attract talent, employees must be given a larger space for development, the staff of career design. So that employees hope for the future, as his lifelong struggle to the hotel business.
keys:Expert management 

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