[Supermarket Service Tip 1: publicity]

Supermarket good project to get rich! To guide customers through the promotion of the supermarket in the vicinity of the cell to carry out some promotional activities, activities of convenience, will be able to effectively promote this store, the supermarket standard service to the customer at home.

[2 Supermarket service skills: Awareness silver service]

Supermarket good project to get rich! Strengthen the sense of service cashier cashier, the warm reception, the mall has introduced competitive products and promotional activities, which is achieved through actions, not only allows customers to feel that you are very concerned about him, and gave the stores increased sales, but this the degree of certainty which is very important, otherwise there will be a customer of the suspected harassment.

[Supermarket Service Tip 3: Understanding the customer]

Supermarket good project to get rich! Learn as much as possible customers, they do not involve the privacy of customers, some customers ask kindly case, the customer will feel very humane; and strive to become friends with customers, such as for customers who want to smoke a certain brand of cigarettes, if you are determined to specifically left him, he would be very grateful, most stores become loyal customers; to provide timely information to the customer in the store, such as a customer or a door into this area, no need to meet her and ask the customer what they want, and when the customer there is about searching, when thoughtfully at this time to provide adequate staff and guidelines, we will let customers feel satisfied.

[Supermarket Service Tip 4: customer draw closer]

Supermarket good project to get rich! Affectionately greet with customers, many stores are in the implementation of the "welcome" such courtesy, which for unknown customer is very appropriate, but for customers already familiar with, people will have the feeling at arm's length, by this Politeness and is unable to narrow the distance between customers, this time to say, "Ye Shu, Lennon coming," "Auntie, Lennon did not long coming, we want you," "Sister, I have not seen you , is not the standard supermarket quality of our service here are still not satisfied ah "look down more humane, and this is also more in line with" emotion - reason - law "as the principles of life of Chinese people's habits. Everything right is the best, for the term should be so stereotyped mechanically copy the western stuff, only alienate the distance between customers.

[Supermarket Service Tip 5: Understand customer needs]

Supermarket good project to get rich! And understand the needs of the customer does not meet the point, as far as possible be met, understand customer needs, to be good to get information from the usual exchange, the customer has any special needs, we do our best to satisfy customers, while standing in the checkout at the exit , there are often surprising discovery, leaving the sentence unconscious when Chinese people often leaving, this sentence is often the most sincere, and if we are good to listen, they will surely get a lot of valuable information.

[Supermarket service skills 6: very important service]

Supermarket good project to get rich! For fresh cooked food and other commodities, to ensure health, clean and tidy is very important standard supermarket services. I have a friend to a nearby mall to buy the fish, the fish here is always bloody killing, get dirty, had to get it back again with clean gloves, the results accidentally discarded a pair of gloves, and she to a nearby supermarket to buy fish, fish attendants will get very clean, do not need her to handle, since then, she specifically to the supermarket to buy fish to buy.

[Supermarket service skills 7: shoppers get satisfaction]

Supermarket good project to get rich! Enable shoppers to get extra satisfaction, a sense of belonging. Customer experience is a comprehensive, multi-angle to think from the customer, even if it is about the way to help him carry the bag, and lifted him up and down stairs at one, before leaving to send a smiley face and a warm words of gratitude, will play an unexpected the effect will enhance customer satisfaction and a sense of belonging minutes. If the customer can do birthday, the annual holiday when timely send a small gift, send a warm, it will make the customer feel very pleasant and intimate.

[Supermarket service skills 8: home services]

Supermarket good project to get rich! Enhance the feelings between the customer site service. For special customer base, home delivery, is a very good standard supermarket service means, these supermarkets are difficult to do, especially rice, for those older customers, carry a bag of rice upstairs indeed a very difficult thing, this time to help one can get a loyal customer.

[9 supermarket service skills: more publicity for the customer]

Supermarket rich investment projects! Seize the opportunity to provide customers with more publicity, to meet the various needs of customers, sometimes for as district offices, neighborhood committees such customers buy, if you are able to use the media for their propaganda propaganda, so that they feel the face of light, also play very good results, which is one of the standard service supermarkets do buy super-standard work necessary.